How to acquire artworks on Aworanka

Security measures

1. AUTHENTICITY:

Aworanka has partnered with the world-leading provider of certificates of authenticity, Tagsmart. Its pioneering service is trusted by thousands of artists, galleries, and collectors worldwide.


Every purchase over $500 includes a certificate of authenticity issued by Tagsmart and a free account with them. From their free online platform, you will be able to track and manage each Certificate. All Certificates contain a host of security features, from encoded cut patterns to invisible proprietary markers, making it the most secure documentation in the art market today. Tagsmart Certificates are printed on high-quality, 270gsm archival paper and packed in protective envelopes.


The physical certificate is linked to a digital record that can be accessed by scanning the QR code or going to the Public Search in Tagsmart and enter the name of the artist or artwork. Even if you lose your original certification you will always be able to request a new one through your Tagsmart account or to Aworanka. All Certificates are signed by the artist, authorized gallery, or agent who issued it.


Purchases under $500 include a certificate of authenticity issued by the gallery.

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We only pay the galleries once you have received your item.

2. SECURITY:

In order to provide a secure environment for our buyers, Aworanka releases the funds to the gallery only when the buyer has received the items.

In addition, Aworanka has chosen strong and strict tools to secure payments through the website. Payment methods use the SSL (Secure Socket Layer) and 3D Secure encryption method, currently the most efficient security systems establishing an encrypted connection directly between the buyer and the bank.

3. TRANSPARENCY:

At Aworanka you never have to worry about legit sellers. Aworanka partners only with officially registered galleries that meet strict requirements.

These various criteria include a review of the gallery’s offering as well as an appraisal of the general quality of its African artworks catalog.

Finally, Aworanka also analyzes the artists represented by the galleries, the fairs they attend to and the efforts they make to promote their artists.

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We partner online with officially registered galleries that meet strict requirements.

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Our experts verify the authenticity and conditions of the piece before we ship it to the customer.

4. GUARANTEE:

When an order is placed, Aworanka informs the gallery, who ships the piece to Aworanka's headquarters. Aworanka authenticates the artwork and verifies the product details and conditions of the piece.

Then Aworanka ships the artwork to the buyer. Currently, this process takes around five days.

5. SATISFACTION:

In accordance with our General terms and conditions, buyers have a period of 14 days from the receipt of the product to exercise their right of withdrawal, without having to justify his reasons or pay a penalty.

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Get your money back if you're not satisfied with the purchase. We have a 14-day Free return policy.